Frequently Asked Questions
About XBaiCheng Stainless Steel Plates
1. What is a stainless steel seed phrase backup plate?
An XBaiCheng stainless steel seed phrase backup plate is a precision laser-etched metal plate designed to store your cryptocurrency seed phrase (BIP39 recovery phrase) in a permanent, indestructible format. Unlike paper or stamped metal, our plates will never burn, rust, or degrade, ensuring your crypto assets remain accessible for generations.
2. How is XBaiCheng different from other metal seed phrase products?
XBaiCheng uses industrial-grade precision laser etching rather than hand-stamping. This means deeper, more consistent characters that are easier to read, no risk of mis-stamping a word, and faster production. We also use certified 304 stainless steel — the same material used in aerospace and marine applications — ensuring maximum durability.
3. Is the plate compatible with my hardware wallet?
Yes! XBaiCheng plates are fully BIP39 compatible, meaning they work with Ledger, Trezor, MetaMask, Keystone, Coldcard, and every major hardware and software wallet that uses the standard 12 or 24-word recovery phrase format. We also support SLIP39 (Shamir’s Backup) for advanced users.
Durability & Security
4. Can the plate survive a fire?
Absolutely. Our 304 stainless steel plates have a melting point of approximately 1400–1500°C, far exceeding temperatures in even the most severe house fires (typically 600–900°C). The laser-etched characters remain fully legible after direct flame exposure. Paper backups in the same conditions would be completely destroyed.
5. Is it waterproof?
100% waterproof. Stainless steel is inherently corrosion-resistant and can be submerged in water indefinitely without any damage. Whether from flooding, burst pipes, or humidity, your seed phrase will remain perfectly legible.
6. How long will the etching last?
The laser etching creates deep, permanent grooves in the stainless steel surface. Under normal conditions, the etching will last for centuries — effectively forever. Stainless steel artifacts from over a century ago remain perfectly legible today, and our precision etching is even more durable than historical methods.
7. Can someone read my seed phrase if they find the plate?
XBaiCheng plates are designed to be stored securely — ideally in a safe, safety deposit box, or other secure location. We offer tamper-evident packaging that makes it obvious if someone has accessed your plate. For maximum security, consider using SLIP39 (Shamir’s Backup) to split your seed across multiple plates stored in different locations.
Ordering & Shipping
8. Do you offer bulk discounts for businesses?
Yes! XBaiCheng specializes in B2B orders for crypto exchanges, wallet providers, DAOs, and security firms. We offer tiered volume pricing, custom branding, and white-label options. Contact our sales team for a customized quote.
9. Do you ship internationally?
Yes, we ship worldwide from our manufacturing facilities. All shipments are discreet, insured, and tracked. Typical delivery times vary by destination — please allow 5–15 business days for international orders.
10. Can I get custom branding on the plates?
Absolutely. For B2B clients, we offer full OEM/ODM services including custom logos, packaging, and instructional inserts. This is ideal for crypto companies that want to offer branded hardware backup solutions to their customers. Contact us to discuss your requirements.
Usage & Setup
11. How do I transfer my seed phrase to the plate?
Simply write or stamp each word of your seed phrase into the corresponding numbered cell on the plate. Each cell is clearly labeled, making it easy to verify your entry. We recommend double-checking each word before finalizing, and using the plate in conjunction with your hardware wallet’s recovery check feature.
12. Can I include a passphrase on the plate?
Yes, our plates include dedicated sections for both your seed phrase and an optional BIP39 passphrase (the 25th word). Storing your passphrase separately from your seed phrase adds an additional layer of security — even if someone finds your seed plate, they cannot access your funds without the passphrase.
13. What if I make a mistake when entering my seed phrase?
Unlike stamped metal plates where errors are permanent, XBaiCheng precision-etched plates are designed with error reduction in mind. Each cell is clearly labeled with the word position, and the grid layout minimizes confusion. If you do make an error, contact our support team — we offer replacement plates at a reduced cost for our customers.
Still Have Questions?
Can’t find what you’re looking for? Reach out to our team and we’ll get back to you within 24 hours.